Internet down for more than a week due to outage

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Resident
Why its taking too long to resolve the outage? Is anybody experiencing the same around Surrey and Delta?
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Rockstar

@Reli_Khed   We are Customers only on this site. You best call in to telus the only way. It may be your device also.

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Guardian

Go here and put in your location to check for outages:

https://www.telus.com/en/ab/outages