Forum Discussion
Internet Tech support
Is anyone else frustrated by the AI that Telus is using to route support requests. I have spent hours going through the same steps with a chatbot, on-line and then eventually with someone on a call. ...
It used to be great but my 3rd call in and they don’t know how to fix it. When I ask for tier 2 support they won’t transfer you!
TELUS_Support
Official Support Team
Official Support TeamSorry to hear about your experience, we'd be happy to take a look. Please send us a private message if you'd like us to investigate.
