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Internet Overage Charge on bill

MR2
Just Moved In

I'm still being charged an internet overage charge.  I thought Telus wasn't going to charge for these; how do I get this charge removed from my bill?

2 REPLIES 2

polecat
All-Star

@MR2  We can't help you we are customers only. Do the phone in to billing on monday. Or try chat.Polecat

IsaacV
Neighbour

I believe the charges are being credited back automatically on the following bill.

https://www.telus.com/en/about/covid-19-updates#FAQCOVID