Forum Discussion
**Internet Connectivity Mystery After Power Outages - Seeking Insights**
Hello fellow forum members, I've recently encountered a baffling internet connectivity issue in the Cedar Hills Surrey area, particularly following power outages. I'm reaching out to see if anyone i...
Posting here to say I have the exact same issue as you. Im in Newton. Hardwired PC has no issues with connecting to websites. All my smarthome devices are offline and cannot connect. Boosters are not linking up either. Of my phones that do connect, not all websites can be loaded. Telus.com, walmart.com, resetera.com, and redflagdeals.com to name a few examples are all offline. I can connect to cnn.com and a few other select sites. My wireless devices are connected to Wifi5 and show strong up and down links. This has been ongoing for months now. I cant figure it out and Telus solution is to charge me $150 for a tech to visit. Ive had my modem replaced from a T3200 to a Wifi hub and its the same problem.
Also all my OptikTv wireless boxes are offline as well now
TELUS_SupportOfficial Support Team
Hey JayRFD - this issue is certainly one that we want to fix. Can you please send us a private message and we will take steps to resolve your issue?
Could you please post the solution publicly as others, including me, have the exact same issue.
