I'm wondering how to access my router? I need to change the password. 192.168.1.64 gets DENIED!!

[Kent2]

Try 192.168.1.254

[WestCoasterBC]

If you look on the side of your modem there is a sticker affixed with all the pertinent information.

[SaitamaReborn · Accepted solution]

Worst case, factory reset

https://www.telus.com/en/bc/support/article/reset-your-telus-wi-fi-hub

Then all the info on your sticker should be valid