01-23-2021 01:14 PM
01-25-2021 01:35 PM
Hi Allec, did you already leverage all the information and steps at https://bit.ly/3eCjnJE ?
01-27-2021 12:50 PM
01-27-2021 01:27 PM
Gotcha, maybe reach out to the tech support team in case there's something else they can do or is at play?
01-29-2021 02:38 PM
01-29-2021 03:23 PM
You can also try the TELUS Assist at https://bit.ly/2zFhxcg once loaded the chat module will populate on the right corner of your computer browser. When in the chat, you can type "agent" to connect with a chat agent.