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Gmail Migration issues.

allec
Organizer
Without much help from either Telus or Gmail, I was able to successfully migrate to Gmail on Jan. 20, 2021. I prefer to manage text only messages locally, so I use POP3 on port 995 & SMTP on port 465. My client program was upgraded to support TLS 1.3. A couple of issues however remain unresolved. 1. Messages downloaded via POP3 on one client cannot be downloaded to a second client. Using "recent:" in front of the user address as suggested by Gmail does not authenticate. 2. Only a single message downloads, even if there are several unread messages on the server. I have to reconnect to download each individual message. The server does not seem to respond in a normal manner to the "UIDL" command. J.A. Coutts
5 REPLIES 5

Dimo-X
Moderator
Moderator

Hi Allec, did you already leverage all the information and steps at https://bit.ly/3eCjnJE ?

Yes. Most of that information relates to browser access. I use POP3, and I addressed the same questions to Gmail Community with no useful response.

Gotcha, maybe reach out to the tech support team in case there's something else they can do or is at play?

Is there a way to get a hold of Tech Support without listening to music for an hour or more? I really don't want to go through that again, just to talk to someone who does not have the technical knowledge to address the questions. J.A. Coutts

You can also try the TELUS Assist at https://bit.ly/2zFhxcg once loaded the chat module will populate on the right corner of your computer browser. When in the chat, you can type "agent" to connect with a chat agent.