@Titanium @kamak @NFtoBC Same at my place used existing conduit used old copper wire as a pull string and pulled fiber in. Only change was the box on side of house a little bigger with extra fiber coiled up inside for possible repairs later. fiber entered where the old copper wire entered. no new holes.
@Titanium It all goes back to how cheap the subdivision owner was he didn't want to pay for pipe and labour just throw the wire in the trench. It is coming back to haunt the homeowners now.. You might be able to do your own trench but get every thing located. If you do follow the tel wire both power and tel should be in same trench. Power and tel are never to be in same trench as gas. And of course tel does not want to hand dig you would pay $100 an hour for shure.
@Titanium You will want it on the side where tell entrance is now or your fiber entrance is on other side of house. You will have to wire a new network for your self with 120 plugs for ont and battery backup for phone. Standard phones (plug in wall ) will not work power outage. Hand held phones will not work at all because base station is plugged into 120 outlet.
Well they have to bring fiber to your house at their cost, I assume, so they definitely have to put it in conduit, if it's brought via in-ground (or do they have a heavy duty fiber line that doesn't require conduit?) otherwise it'll be overhead. They also have to bring two lines, they always do, as a backup secondary replacement or as a double line. They will/can bring that new conduit to your existing "riser" conduit. Either replace (most likely) and snake it through the existing ethernet hole.
You have no overhead lines coming to your home now? Not even an old or existing coax cable. Does your house even have coax cable feed from the pole? Is it in conduit?
"big Tel lawn box "
So they put a lawn box in without a conduit to the house, that does seem weird, doesn't it.
Again I'm not sure they bury Telus fiber without a conduit. It would seem just plain wrong in my opinion. But let them do it, it's their expense and risk. they will pull it right to the same location as the existing Cat5
OK, there you go, You have existing conduit in the ground. Its just not the conduit you're used to thinking is conduit, it "Non ridged conduit" perfectly fine for Cat or Fiber. They will pull the fiber using the old Cat to the existing location on the side of your house, most likely not need to make any new holes in your siding. Done, solved. Let them do it. Just ask them to not make a new hole, they might have to enlarge it a bit but it'll be the same hole with the existing box or a slightly larger box.
@Titanium If you get the all the utilitys located it called (one call ) i think. It should be a free service but you will have a wait time. The tell wire along with cable company will be approx between 1 to 2 feet down. Using the paint marks do not use shovel directly over line instead dig from the side an once you expose the wire work your way out to the service box. The power should be at 3 feet with tel and cable above 2 feet ?. Remark the paint marks rain will erase them quickly. Be slow and carefull no digging bars or axes. It make a mess but what can you do. Work your way down to cable carefully once found it will be easy.
You probably have a copper ethernet line to your home also, along with the phone line, one in the same now I suppose? What side is your homes Electrical Utilities closet on? I assume it's all on the left side? You should be able to have the new fiber line put as close to the ethernet line as possible, I believe they have to terminate it where your electrical/coms/utilities box/closet is. Will it be a unsightly penetrator if it it's right close to the ethernet penetration?
They will use a box in place of the existing one or if need be a slightly larger on. But all the digging and or conducting will be done by Telus, I would NOT attempt to do any of it. A waste of time , risk and money you don't need to bare. It's on them to get the fiber to and into your house. Their cost, time and risk. I'm sure it will be exactly where your Ethernet is right now.