Forum Discussion
Does Telus even respond here?
Why does it surprise me that this forum doesn't have a category for support.....anyways.... DOES Telus actually ever respond here? Or is it as big a waste of time as waiting on hold on the phone for...
I received an upgraded pvr box and wireless boxes.
the pvr freezes every hour and must be unplugged and re-initiated each time.
I spoke with 3 different techs who did the exact same thing and re-installed software and restarted .
Still does not work. Asked to send replacement of the faulty PVR box.
was told they would call back to check, twice. They still have not.
I have placed a call twice daily for the last week to resolve this and am told that a call will be returned within an hour.
Have not had a reply in 7 days now.
Telus # for complaints and speaking with supervisor is “out of service”
Telus has cost me MANY hours of wasted time and is a terrible company to deal with.
I need this resolved and a refund for the last 2 weeks of optic tv extending until this is finally resolved
