Forum Discussion
Canada Post equipment return delay, but Telus charged me 125$
I returned the equipment (a TV modem interface) within the specified timeframe via Canada Post, following the established procedure. Due to the ongoing Canada Post strike, Telus provided the followin...
Well, finally the TELUS_Support took care of my situation and solved my problem.
Unfortunately Canada Post has a huge backlog of Telus returns and it's unacceptable that delivery parcels (at 10km distance) takes several months to be delivered. But in other hands Telus should know that (they actually know as per their web site statement), and they should not charge the customers.
Anyway, for other with this trouble, please send an email or a message to the Telus support.
