Can't access router admin page (192.168.1.254)

[caiojt]

I have a white Telus router white box (new one with IPv6) and I can't access the admin page using the password written on it. Called the call centre and they said it's a 'new error'. Anyone has the solution? Thanks.

[DrPacman · Accepted solution]

@caiojt Wrote:

I have a white Telus router white box (new one with IPv6) and I can't access the admin page using the password written on it. Called the call centre and they said it's a 'new error'. Anyone has the solution? Thanks.

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As a last resort, might want to do a reset on the router to factory, and let it reconfigure itself again. Obviously you'll have to reconfigure and WiFi setting or Network setting you may have implemented.

Cheers

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[NFtoBC]

Box, or cylinder? The most recent Telus ‘box’ is a modem, and has no routing functions. See this thread for more info.

[DrPacman]

@NFtoBC Wrote: Box, or cylinder? The most recent Telus ‘box’ is a modem, and has no routing functions. See this thread for more info.

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Great point that I overlooked.... Thanks..... Cheers....

If you find a post useful, please give the author a "Kudo", or mark as solution if it solves your problem, thank you very much.

[loyalClient]

Hello,

Is this issue solved after factory reset? 

Thanks