Blocking unidentified devices on my wifi (using router T3200M)

[dirtfarmer]

i have a person i like to  get off my internet-- try to  block but  can not find how no blocking in  advance seting-- on home buttom tell me  blocking disable,  now just how do i get it  straigh  out

[polecat]

@dirtfarmer  On top of this page  ( what are you looking for ? ) type change password on 3200 m or router you will find it.

[Nighthawk]

There was a previous discussion that had an identical title. Did you read through that one yet?

https://forum.telus.com/t5/Internet-Home-Phone/Blocking-unidentified-devices-on-my-wifi-using-router...

One other thing to consider is many modern laptops have the ability to randomly change their wifi MAC address. My Windows 11 laptop has that option so that ever time it connects it changes its MAC address and pulls a different IP. That option can be disabled.

[FuzzyLogic]

I'd take a look at the Telus Connect app as it has the option to pause devices on your network:

TELUS Connect app (My Wi-Fi) –home internet network manager | TELUS

[NFtoBC]

I agree with polecat, change your Wi-Fi password. Unless the unidentified users are connected by Ethernet, changing the password will remove them from your network.