For the email outage, in addition to a few hundred dollars of credits and free Internet for a year.
I'm actually really impressed by the response. It may have a been an unacceptable technical issue, but they made up for it.
I received an email offering $10 credit and a choice of bonuses. I chose free demand movies. Told to wait for email for more information and got NOTHING! Movies not on my account and I never saw the $10 off my bill. Just got a song and dance
how awesome is that!
You got hundreds of dollars in credits and free internet for a year as well as flowers!
I got peace and quiet as my email has been down for almost 4 months.
And we all got a $5 a month rate increase for internet.