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PresidentialChase
Neighbour
Status: Closed

PLEASE make the app recognize the number of the device the app is installed on, and display your personal data usage FIRST when there are multiple subscribers on one account.

We have three phone numbers on our account and when I open the app its showing everyone else's before my own which means I'm forced to click onto the usage page and scroll to the bottom to display my usage. 
When I was with Fido, the app was designed to display your data usage FIRST, you could drop down and select another users number and check their data as well, however, your phones usage always displayed first. In the TELUS app on the overview screen it displays the data amount used, but it does not say the number or name of the subscriber just the name of the plan we all have the same plans so this is useless. So you MUST change it to the usage page, and then for me I have to scroll all the way to the bottom to see what my own usage is. This is very frustrating because I can't ask SIRI to tell me MY usage because its telling me one of the other users data usage. I know this is a first world problem but its a huge problem when you're checking at a glance the app should show my devices usage, its so annoying especially when you're getting closer to the end of your cycle because all of my account subscribers use their data differently and you're not trying to confuse your usage with theirs. Even with peace of mind plans you obviously don't want to experience slower speeds. TELUS pls fix this, it should be possible to select and view my usage so it displays it first. Its my phone why do you think I wanna see everyone else's usage before my own? PLEASE HELP ME FIX THIS!! Thanks in advance.

1 Comment
Status changed to: Closed
Amyj
Moderator
Moderator