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Can Telus develop an action button where we can manually record our doorbell camera? I go live when I hear something suspicious outside and my doorbell camera and recording cannot be turned on. It also cannot be configured to trigger zones for recording. I would feel safe that I can record something that is happening and use it as evidence when filing police reports. FYI found a similar post here from 2020 and still no answer. Where are the experts?
Community Manager
Community Manager

Hey @KD1 nothing that I can find about that; your best bet would be to reach out to our SmartHome Security team directly at 1-855-255-8828 so they can investigate!

Helpful Neighbour

In the meantime, most phones have the ability to screen record.