How can we help?
Have a question about your internet? Need help ordering that big PPV event? If you've got any issues with your home services, you've come to the right place! We see many similar questions about our services, so we've compiled a handy FAQ list of links to help! We'll be adding to this list, so be sure to bookmark it too!
Can't find the answer to your question here? Try the search bar right above this, or click on Forums at the top of this page to check out our message boards and ask the community! You can also reach out to us at our Facebook or Twitter / X pages as well!
INTERNET
TELUS Connect Wi-Fi app (control, manage, and pause your Wi-Fi network)
How to set up a 2.4 GHz network on a 5 GHz TELUS Hub modem
Learn about dual-band (2.4 GHz & 5 GHz) networks
Why do I have no internet connection? Step by step troubleshooting
Slow internet speeds? Step by step troubleshooting
Optimize Your Online Gaming Experience
Internet Speed Troubleshooting
Wi-Fi speed and coverage explained
