Trusted answers and information about Home Services devices and solutions from Neighbourhood contributors and the TELUS team.

How to Pause WiFi

Community Manager
  • Contributors:

You can decide when the kids need a break from the Internet. When you pair TELUS My Wi-Fi app with our Advanced Wi-Fi modem, you can quickly stop all Wi-Fi traffic to any device on your network.


This simple yet powerful feature has proven to help homework and chores get completed around the home!



Pause works even when you aren’t home, so you always have the flexibility of restoring access once homework is done.


Download our app today from the Apple App Store or Google Play Store


Want to pause multiple devices at once? Follow these steps:


1) Click create a profile




2) Choose a name for the profile




 3) Select the devices you want included in the same profile




4) Press pause button within profile to remove WiFi access to all the devices within that profile




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