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100% helpful (1/1)
Neighbourhood Alum
Neighbourhood Alum

You can decide when the kids need a break from the Internet. When you pair TELUS My Wi-Fi app with our Advanced Wi-Fi modem, you can quickly stop all Wi-Fi traffic to any device on your network.


This simple yet powerful feature has proven to help homework and chores get completed around the home!



Pause works even when you aren’t home, so you always have the flexibility of restoring access once homework is done.


Download our app today from the Apple App Store or Google Play Store


Want to pause multiple devices at once? Follow these steps:


1) Click create a profile




2) Choose a name for the profile




 3) Select the devices you want included in the same profile




4) Press pause button within profile to remove WiFi access to all the devices within that profile




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Just Moved In

I tried this feature but one of the device was still paused even though I unpaused everything already. I also removed the profile but still my mobile device was restricted access

Just Moved In

I also have a device that I can't unpause. I will uninstall this junk once I get it unpaused. I think actually being a parent to your kids is a better way to go than passive aggressive disabling there wifi. 

Just Moved In

"their" not "there"

Version history
Last update:
‎03-01-2019 08:21 PM
Updated by:
Neighbourhood Alum