Forum Discussion
Noffica
3 years agoOrganizer
"Your account login has failed"
We moved in two months ago and got the new android tv box. Since day 1 it has not worked. When we try to log in it just says 'your account login has failed'. Tech support has been 'troubleshooting' a...
Noffica
3 years agoOrganizer
Yes, confirmed we tried a manual login today and still have the same error. Also, we cannot log in on any app, so it doesn't seem to be a box problem, rather an account problem.
Optik-Kate
TELUS Team Member
3 years agoHi Noffica , I sent you a private message, please check!