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ch 355 Cottage Life - ending?
My guide info for ch 355 Cottage Life seems to end at 9:15pm Sunday June 15 (tonight). Instead of program information, all it shows is "SIGN OFF" for the next two weeks. According to the Cottage ...
It appears that this is a problem with the metadata from the provider of our guide information. TELUS just passes it through, based on what the actual channel owners give to the 3rd party. It's affecting more than just TELUS, as we've checked across other Telcos. As for why it's SIGN OFF rather than NO INFO...it's probably human error.
We've flagged this to both the channel provider and the guide data provider. Thanks for bringing it to our attention.
KHR
TELUS Team Member
TELUS Team Member
It appears that this is a problem with the metadata from the provider of our guide information. TELUS just passes it through, based on what the actual channel owners give to the 3rd party. It's affecting more than just TELUS, as we've checked across other Telcos. As for why it's SIGN OFF rather than NO INFO...it's probably human error.
We've flagged this to both the channel provider and the guide data provider. Thanks for bringing it to our attention.
I'm glad to see that the guide schedule is now populated with correct program information.
TELUS_SupportOfficial Support Team
Awesome, thanks for the update. Appreciate you flagging this to us!!
