Forum Discussion
keb
5 years agoHelpful Neighbour
Scam Calls
Repeated early-morning VISA scam calls from boiler rooms in India.
This morning, I pushed the botton and spoke with "Sam". I gave him my usual advice about his pencil and what to do with it.
One ...
- 5 years ago
You will need to see if your provider offers a similar service to Telus' Call Control. If they don't then you'll have to make a choice. The scammers are calling from overseas using spoofed numbers. And yes the scammers do spoof caller ID so that they display numbers that actually exist but have no connection to them. Call blocking on your phone is useless if they simply change numbers and get through again.
A lot of scammers use VoIP services like TextNow that will give them a Canadian phone number and the ability to receive calls on it as well. Phone numbers are portable / transferrable these days so a number that was associated with one carrier can easily be changed to another. Telus very well may not even own the phone number any longer, if they ever did. YellowPages isn't an accurate resource in determining the ownership of a phone number. datacorelookup is also not accurate in the majority of phone numbers I tried looking up. They had the provider wrong in so many cases and in almost all cases they had the usage type wrong as well. I know a number of people using Shaw, Rogers or Bell for phone service and the websites all list those numbers as Telus. Neither website even indicates where they are getting the provider information from or how recently they got it.
keb
5 years agoHelpful Neighbour
Aargh -- no edit feature?!
The firearms registry can flag multiple suspicious purchases, not purposes.
Surely an actual IT company can do at least as well.
xray
5 years agoHero
"Heh. Like I said ... I'm with Rogers."
I see no reference to you being with Rogers in your initial post. Regardless, the Telus Call Control feature is free for both land lines and mobile.
"I did say I had contacted Telus via abuse @ -- i.e. [email protected]."
Yes, I saw that in your initial post but [email protected] is for email scams. There is a different contact for reporting phone scams.
We used to be able to edit posts but spammers were using it to avoid detection so it was turned off.
- keb5 years agoHelpful Neighbour
My apologies. I mentioned Rogers in another thread:
I guess by "Regardless", you mean for Telus customers.
There is no email contact given for phone scams at the page in question (which I was already familiar with):
https://www.telus.com/en/about/security/report-a-problem
I cannot call *611 from a TELUS handset, and I have no desire to get into a telephone conversation with any call centre employee over this issue. So I guess I'll just wait for Telus's response to my email.