Forum Discussion
jcro
2 years agoNeighbour
Telusplus online On demand Pause
Hello! While watching any show on demand online through the telusplus site if you click pause during an episode then leave it for a while when you come back to the site and try to resume the episode ...
jcro
2 years agoNeighbour
Something else interesting. If the episode has a green progress bar at the bottom then it resumes as it should, but If it doesn't it restarts. What does the system use to know if it should have the progress bar?
KHR
TELUS Team Member
2 years agoThanks. I tested the same show as you and it didn't save the bookmark. Everything else I watch or have tested had bookmarks retained. I'll share with our developers to see what's happening.
- jcro2 years agoNeighbourAwesome thanks! I've definitely had the issue with other shows. But I'll keep a better eye for which ones. Thanks!