Forum Discussion

ironhand's avatar
ironhand
Neighbour
2 years ago

Telus TV+: Anyone else experiencing frequent sound outages?

While watching programming from Telus TV+ (versus programming streamed from Netflix, Apple TV+, etc.), we encounter frequent instances where the sound drops out for 5 seconds or so, while the video i...
ironhand's avatar
ironhand
Neighbour
2 years ago
We've been experiencing this problem for months now, but only with non-streaming channels, i.e. not with Netflix, Apple TV+, etc., only with CBC, CHEK, CTV and the like.
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Have you attempted the troubleshooting steps listed above in this thread?

  • ironhand's avatar
    ironhand
    Neighbour
    2 years ago
    Yes, I've tried the trouble resolution steps listed several times, without success.
  • TMondor's avatar
    TMondor
    Friendly Neighbour
    2 years ago
    Tried them several times. Did not work for me.
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