Forum Discussion
Optik-Kate
TELUS Team Member
3 years agoTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Montell
12 months agoAdvocate
Exactly and it's why they need to make the UI better. My friend and myself are different from you though while the remote is easier on Telus boxes Nvidia shield or apple tv are more powerful devices, there snappier, they work better across many apps and they have massive companies and departments behind them, and they are all over customers homes already, that outweighs the inconvenience with using the remote.
However that was also my point is Telus needs a seriously overhaul on the design for these devices with certain button limitations because it's not well thought out at all for millions of smart streaming devices to navigate.
Montell
12 months agoAdvocate
Although I will say navigating the app on smart devices are ok, my biggest issue is how convoluted it is to get to the full guide on a streaming device. Most of the functionality works fine and I'm good with it on my Nvidia shield android device. It just does not have a guide button on the remote and Telus made the UI unnecessarily difficult to get to the full guide on a streaming device with a few buttons.
But otherwise I don't miss or use Telus cheap android box at all. I had a power supply go on one and just removed it because I never bother to switch to it.