Forum Discussion
JujhaarSekhon
6 years agoAdvocate
Not getting speed of my internet plan using ethernet
I have internet 150 with pure fibre and I connected my laptop to Ethernet and I was only getting the average speed of 95 mbps. My laptop supports up to gigabit speeds
- 6 years agoxray the tech opened up a white box in my garage and he told me that some cable was broken so that’s why it I wasn’t getting full speed. Also he was fixing some wires in the panel as well.
BrandonT
TELUS Team Member
6 years agoHi JujhaarSekhon ,
When you get a chance, can you please try connecting your laptop using Ethernet directly to your Modem, going to www.SpeedTest.net and sharing your upload, download, and PING results?
TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].
JujhaarSekhon
6 years agoAdvocate
BrandonT I will post the results on Monday. My Ethernet adapter has stopped working so I ordered a new one