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Has anyone had a successful, pain free migration to Google Mail?
Most people discussing the migration of Telus email to Google Mail are coming with questions and/or complaints. This is unnerving as I contemplate initiating the migration. It would be helpful to k...
If we restrict the scope to mail only, then yes, I had a seamless pain free migration from Telus mail to Gmail. I was using Thunderbird and POP3. Incoming mail was downloaded from the Telus server each time I logged in. I very rarely used the Telus Webmail, only when traveling. And if we put aside the risk of having your mail stored on a Google floating barge in a third world country, I am more happy with the Gmail system than the Telus system. I can now access my mail on my phone. I still use Thunderbird and am quite happy with that arrangement. I now use IMAP instead of POP3. That means the mail stays on the Google server (so I can access it from my phone or anywhere I have internet), but Thunderbird mirrors it and downloads a copy of the mail to my home PC where it is saved on my hard drive. Changes made in Thunderbird are immediately also made on the Google server, and vice versa. The only issue I am having is that I occasionally have to resign into Google and enter my password. Not sure what is causing that...
The Calendar is another matter. I was using Thunderbird Lightning. There is an add on for Thunderbird that is supposed to sync a Google Calendar to the Lightning calendar. That did not work and it seemed to be caused by the flavour of the gmail account that Telus created. The add on worked for direct gmail accounts, but not the Telus created account. I finally found a work around with another add on, that simply displays the Google Calendar as a tab in Thunderbird, and does not use Lightning. That seems to work fine.
I don't know what you are using for an e-mail on your computer, but one piece of advice I would give you is to go into the Telus Webmail and download all the mail on their server. If you have an email system that saves your email on your hard drive, then you will have all your old email regardless of what Telus does.
Hope that helps some,
We are in an area that only has Shaw or Telus and they both have crappy customer service. Telus was supposed to move my mailboxes over a week ago and they have not nor have they had the decency of a follow up call or email. My wife still has the old email and she won't be switching to fckg Google unless they force her.
Oldislander You will be changed to gmail sometime end oct like it or not. Thats the email i got telling me my change date. Polecat
Is the end of October now the cut-off date? I was told originally it was the end of September. We still haven't heard anything from Telus and I'm getting a bit worried. Is there any way to contact someone to find out if we are going to receive a notice or if we have somehow been lost in the process? Thank you.
misswoolly - I looked back through my saved links with respect to the migration. See this one:
TELUS email powered by Google: What you need to know
It contains this information about how to schedule your migration. It appears you can use the Wi-Fi app to jump the queue and schedule your own time, rather than wait for an invitation.
"
Step 1: Schedule your migration
- You will receive an invitation from us. Follow the directions in the email to securely schedule your migration date and choose the details of your migration. (Please note that due to the number of customers who use TELUS email today, we will be migrating all accounts using a staggered approach.) You will receive an invitation anywhere from June 2020 onwards. Can’t wait to get your invite? You can get an early access pass through the My Wi-Fi app, in the Notifications section. This app is free, and it helps you take control of your TELUS Wi-Fi
- Schedule your migration by logging in to TELUS Webmail: This way, you will securely be able to choose your migration preferences. If you don’t remember your password, please visit telus.com/reset
- Learn how to schedule your TELUS email migration
- "
However, make sure you are prepared for your migration. I would make sure you have backups of any mail that is on the Telus server. If you are not using an email software program to view and manage your email, you should consider downloading and installing one like Thunderbird. Use the POP3 method to link to the Telus server. It will download your mail and keep a copy on your hard drive. It will also accept the Gmail account that will get set up so you have all your email in one place (but not in the same account).
Thank you for posting this information. Much appreciated.
- I already changed, which has created problems that I did not have before. Have you read my original comment? Telus and Google are not compatible and they have not ironed out the problems and their technicians do not appear capable of dealing with it.
Oldislander I have the gmail (gsuite) working but not to my liking. looking to move on to another email platform lots involved. lost my saved mails. Polecat
I think the message in this is that it is much safer to make the Telus forced conversion to Gmail if you are using an email system that keeps all the email on your hard drive and it is backed up. That is basically the system I had with Thunderbird. The day before the conversion I went into Outlook at let it download my email from Telus as it does each time you open it up, and I thought there would be nothing for Telus to convert over to Gmail (or lose!). Well I had forgotten that when I very infrequently use Telus Webmail and respond to an email using it, the Webmail was saving my response as Sent Mail. My Thunderbird was not set up to download the Sent mail. However, when I went into Gmail for the first time, I was surprised that these quite old Sent Mail emails were there. I was not as ready and protected as I thought I was, but all went well anyway.
The bottom line is that I think one is best to take all the email from Telus by using an email application that saves everything on the local hard drive like Thunderbird BEFORE you let Telus make the Gmail conversion. And as an extra precaution one should back up the local saved email file before they make the conversion.
