Default Admin Password doesnt work

Hi! First, verify you're using the correct address:

• Try both 192.168.1.254 and 192.168.1.1
• Make sure you're typing http:// before the IP address

For login credentials:

• Username should be admin
• The default password is NOT always the one printed on the modem
• For TELUS B20T, try: telus as the password
• If that doesn't work, try: admin as the password

If you still can't access after trying these:

1. Perform another factory reset (since you've already done one):
   • Press and hold the reset button for 10 seconds
   • Wait at least 5 minutes for complete reboot
   • Try logging in with admin / telus