Forum Discussion
AMP9691
9 months agoOrganizer
Daily minimum 2 reboots of the router
We recently (2 months) moved from Shaw on the 3Gbp offer. We are experiencing lack of connectivity requiring daily reboots of the router (NH20A, firmware v1.18.02 build04, hwdr ver R01). We have a si...
AMP9691
9 months agoOrganizer
Thank you, I'll do that. Router has been reset and booster moved a bit. Hoping for the best.
AMP9691
9 months agoOrganizer
I have sent a private PM. Just to add additional details. I can VPN out through it and all connectivity is restored. To recap, wired or wireless, can't connect to Internet via browsers (multi browsers attempted, incognito or otherwise), discord, ms teams, outlook, games, streaming (netflex, prime, etc) - nothing until I reboot the router each time. I have tried new cables, different computers (and devices). The issue is the router, in whatever fashion (routing table, dns cache, arp, blah blah blah.) need a fix
- TELUS_Support9 months ago
Official Support Team
Ok, we will reply to your private message.