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Fibre Optik Failure??

badkaren
Neighbour

It's been two days and tech support can't do anything. Apparently it won't be fixed for at least a week. The only tech in the area is on vacation and in the meantime, we can't take credit cards or debit cards during a pandemic. Ummm ... WHAT the heck is going on?!?

4 REPLIES 4

NFtoBC
Community Power User
Community Power User

Have you asked about a cellular connected POS unit, so you can continue transactions in the interim?

NFtoBC
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badkaren
Neighbour

Thanks! Haven't looked into that but will investigate for future. Looks like some tweeting got action and we have a real life technician on site now so hopefully we'll be back up today

WestCoasterBC
Community Power User
Community Power User

At the shop we have a backup square reader that we can use for any extended issue if the internet goes down.

Don't you have to be set up already with Square? Or are you saying that you set up with them for just such an emergency?