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Does any one else have issues with cell services in major cities downtown??

Just Moved In

I live in calgary and I will have 1 bar downtown! Some parts of calgary SE I have no bars. 


Community Manager
Community Manager

There are of course a number of factors at play when it comes to signal strength. If restarting your phone or resetting your Network Settings doesn't help (and you're obviously in an area where our network should be sufficiently covered; downtown Calgary), the first thing to check is our page at as it shows any issues reported in the area...if there are any, that is. That all being said, if nothing seems to be improving your signal, your best bet would be to visit the nearest TELUS store so our team can take a look in person or by calling 1-866-558-2273 so they can assist!