Showing results for 
Show  only  | Search instead for 
Did you mean: 

Customer Service to update account services

Just Moved In

The call center has been such a pain to work with. We have called so many times and just keep getting redirect to another department because the call center can't make changes to my account. I don't understand why there isn't someone that can help with me my account why is there so many departments for certain products of my business account.


Then finally I get someone that said they can help and I get put on hold for another 30 mins by her before they hang up the call. I am trying to cancel a service and it seems like everyone is avoiding to help me.


Anyone else finding this issue with the business accounts? 


Community Power User
Community Power User

Are you accessing the Business side? Initiate a live chat and speak with an agent. The process always went quick for a resolution.