Forum Discussion

Charlesl90's avatar
Charlesl90
Neighbour
2 years ago

Worst experience ever

Dear Telus Customer Service, I am writing to express my dissatisfaction with the recent experience I had while attempting to transfer my Telus services to my new address. The entire process has been...
Srikanth's avatar
Srikanth
Friendly Neighbour
10 months ago

Where we can see private messages

Srikanth's avatar
Srikanth
Friendly Neighbour
10 months ago
When I try to add credit card
It is showing like this

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    10 months ago

    Glad you were able to add the credit card. 

    • Srikanth's avatar
      Srikanth
      Friendly Neighbour
      10 months ago

      Thank you so much

      But I can see device care in app
      Does it take time to reflect on the app


      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        10 months ago

        Yes, it takes 24 hours.

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