Forum Discussion
StephStav
10 months agoNeighbour
Why is 24/7 Support closed?
I went through all the troubleshooting and my the assistant says they will connect me to a live agent. Then I get sorry our office is closed call back tomorrow? How is this 24/7 support? I'll be swit...
TELUS_Support
Official Support Team
7 months agoWas that 9:43AM your local time PMICHAEL23? As in the time at the city/province you were placing the call from?
PMICHAEL23
7 months agoOrganizer
Yes, it was 9:43am Toronto, ON CA time. (Eastern Standard Time)
Patrick Michael, BSc., MBA, CFA
- TELUS_Support7 months ago
Official Support Team
That's certainly odd, we'll send you a PM to dig a bit more into this.