Forum Discussion
scdbg
2 months agoNeighbour
Wanting to take over Telus service and equipment for a house I just bought
Hi, I just moved into a house in Steinbach Manitoba that the previous owner had built which means the Telus line is already buried. The previous house owner tried to transfer her account (services ...
TELUS_Support
Official Support Team
2 months agoIf the previous owner cancelled services then you wouldn't be able to do what's called a "Transfer of Ownership" to migrate services over. You could try reaching out to the previous owner and see if they can reactivate services so that you can complete a new transfer of ownership request.
- scdbg1 month agoNeighbourI will try that
- scdbg30 days agoNeighbour
Hi,
It worked! The previous owner reactivated their account and was able to do the transfer.Thanks!
<Admin edit: Removed personal info.>- TELUS_Support30 days ago
Official Support Team
Great news and thanks for letting us know :).
- TELUS_Support1 month ago
Official Support Team
Sounds like a plan. Let us know of any updates!