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rickblickstead's avatar
4 years ago
Solved

Wait times for service

Why does it take being on hold with TELUS for  75 minutes to answer and simple tech support question? I am think of leaving this company. ADT was so much better before TELUS purchased them and cut costs to the bone.

  • Hi there, sorry to hear about the wait time. Were you able to get the help you needed? Feel free to post your technical support question here so that we can do our best to answer it! Know that we also have many support article for our ADT By TELUS service on our website here: https://www.telus.com/en/support/topic/adt

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  • MelH's avatar
    MelH
    Icon for TELUS Team Member rankTELUS Team Member

    Hi there, sorry to hear about the wait time. Were you able to get the help you needed? Feel free to post your technical support question here so that we can do our best to answer it! Know that we also have many support article for our ADT By TELUS service on our website here: https://www.telus.com/en/support/topic/adt