Forum Discussion
Telus kept charging me for a service that was not being used for past 2 years
Today I noticed that one of my credit cards was being charged for Telus Home security services that I had requested a cancellation for in November 2023. I had to move from my then address to a new pl...
I am in the same boat. It has not appeared on my Telus Home Services or MyTelus profile. I recently received the "upgrade your equipment" call and realized that they have been taking money out of my account since April 2023. I have tried to call to speak to an agent about this and been repeatedly placed in queue for hours.
TELUS_SupportOfficial Support Team
We can definitely take a look at this with you. We'll send you a private message to discuss further.
