Forum Discussion
SmartHome - Additional Sensors
Hi, I recently got the SmartHome Secure + Video which I'm supposed to get a starter kit and a camera of my choice. However, because I had a DSC alarm already installed previously with wireless s...
The technician didn't leave the new Telus equipment. He basically told me that since we're already reusing 2 existing door/window sensors and 1 motion sensor, that my plan wouldn't let me add anything more so he wouldn't give me the stuff included in the starter kit. However, after calling into the SmartHome team, they've told me that I should still get the equipment and they would need to contact the technician to confirm it. I haven't heard back from anyone yet.
A-B
Community Manager
Community ManagerGotcha. How long ago was this? Just wondering if perhaps the tech hasn't yet had the time to reach out.
