Forum Discussion
Scam again?
I returned our outdoor camera in July 22, 2025 after talking with a Telus agent. He told I would remove the monthly security camera rental charge whdn I return the camera to Telus. We don't need the ...
El-Eric
Community Manager
Community ManagerHi hl - returning equipment is not a way to cancel a service. You have to speak with our Loyalty Team who can perform the cancellation on their end. At that point you will receive an email with the confirmation of the cancellation and that email will explain how to return the equipment.
Please send a private message to TELUS_Support so we can take a look at what happened and assist you from there
