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Solved
Panel takes picture same time everyday
Hi, My home control panel has started to take a photo every day at 6:44pm, no matter if it's active, disarmed, wtv. And there's no event or anything to trigger it. Not sure what's happening but it ...
- Hi,
Yes, it's as if I was disarming or changing a setting and it takes a picture, except I'm no where near the panel, sometimes in another room, and it's always at 6:44pm everyday.
I've reset the panel a few times, it's still taking the picture.
A-B
Community Manager
Community ManagerHello. Do you mean taking a shot of your home interior as if you were facing the panel? That's definitely odd. Have you tried performing a reset on the panel?
This is happening to many customers and needs to be fixed as it is a privacy issue
- Hi,
Yes, it's as if I was disarming or changing a setting and it takes a picture, except I'm no where near the panel, sometimes in another room, and it's always at 6:44pm everyday.
I've reset the panel a few times, it's still taking the picture.- A-B
Gotcha. I'll send a private message to discuss!
Yes, the solution needs to be shared. I got my system installed in August 2023 and it has been taking scheduled, daily, unauthorised pictures. I have spoken to phone support 3 times on the matter and they have never heard of this functionality. They offer no solutions except extending the money-back-guarantee period.
