Forum Discussion
Outside camera
Outside camera alarm bot triggered most of the time thus, it missed a lot of activities that should be recorded. Another thing outside camera was name as OUTDOOR since it was installed and now name w...
TELUS_Support
Official Support Team
Official Support TeamDefinitely not the experience we want our customers to have. Please feel free to send us a private message if you'd like to discuss.
Hi Telus Team,
Kindly, please explain how reliable is Your security system? As I have mentioned in my previous post that my outside camera name on the system was changed to “backyard”. Yet, I did not change it. As per your representative, Whom I spoke over, the phone mentioned that they cannot tell me when and who change it as it is not showing in the system.
Thank you.
