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Outdoor Camera not triggering at all events of activity.
I just had this system insalled this week, and already am disappointed. The camera only seems to be triggered by half of the activity events that occur - what's the point of a security camera if it...
Hi 2065AG - I recommend going here: https://www.telus.com/en/support/article/manage-recording-rules
There are clip limits per month so the camera recording 24/7 will just consist of you having to delete clips all day long so I recommend playing with the recording rules that work for you.
a camera in our front yard did not record some footage of which we need and would like to get as soon as possible.
TELUS_SupportOfficial Support Team
Hi dj_forde - we hear you. Please send us a message and we will look at some options
- Hi, as mentioned in my post I am trying to recover video from Sunday 21 July 2000-2100hrs.thank youdan
- TELUS_Support
Gotcha. Send us a private message and we can discuss options, thanks.
