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Solved
Disable automated arming
I set up my Telus smart home app to arm my alarm at night and disable it in the morning when I was out of town, so someone could come feed my pets during the day and not have to worry about the alarm....
Your best bet would be to reach out to our SmartHome team directly at 1-855-255-8828 for troubleshooting!
PROBELM SOLVED !!!
Just found this morning that the UI has been update on my phone and on the web!
The option to set/unset auto arming/disarming on schedule is back !!!!!
It's accessible by a click on the clock icon.
I also setup automated arming and now find the settings missing from the app and website UI. I called Support and they had no idea what I was talking about.
I have the exact same problem and experienc with the SmartHome Team. They couldn't help me. Didn't know what the feature was since it's not in the app anymore.
