Forum Discussion
blarm
9 months agoNeighbour
Disable Arm Stay Countdown / Beeping
How can I disable the arm stay countdown or, at least, the beeping? According to https://forum.telus.com/t5/Security/Panel-doing-a-beeping-countdown-when-Arming-Stay/m-p/156507#M2433, this started du...
- 9 months ago
I sent TELUS_Support a private message, which led to a phone call from a manager, which led to a technician being sent out.
The technician was able to disable a "delayed arming" setting for arm stay, which has caused the system to arm immediately without an exit countdown. Voila, no more noise from the panel when I arm stay.
- 9 months ago
By memory, there is two settings for sound. One for the alarm and one for the sensors.
If we are talking about the security system I had you get to settings by putting finger at top of screen and sliding down. To get to advance you need the master password.
Paul123
9 months agoFriendly Neighbour
Thank you. Can you please let me know how to send you a private message? I don't want to provide my personal information in this forum.
Or, am I missing something? 🤣
TELUS_Support
Official Support Team
9 months agoThere is an envelope at the top right-hand corner. You can click on that and send us a private message.
- Paul1239 months agoFriendly NeighbourUnfortunately I'm unable to find an envelope (icon/picture/anything) at the top right-hand corner. I think I need a better hint from you, lol. I have looked for an envelope (of any kind) in my gmail app (smartphone), in my web based gmail (chrome browser), as well as on the https://forum.telus.com website (chrome browser). I'm stumped.Do you happen to know my email address? If so, could you send me an email that I can reply to? Just wondering.Otherwise, I need more info in order to send you a private message.Thanks!
- Paul1239 months agoFriendly Neighbour
I still don't know how to contact Telus support. Can someone please enlighten me? I can't see the "envelope at the top right-hand corner" as described above (in a previous message above)
- Paul1239 months agoFriendly NeighbourTo add to my previous message: I was asked to send Telus support a private message. I don't know how. 🤔