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10.7K Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,590 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

11,008 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

491 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,340 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,997 Posts

Latest forum discussions

Free 55 inch 4k Samsung TV

I signed up for an internet+optik tv bundle last Nov 18. The offer comes with a free Samsung TV. It has been more than 9 weeks and we have not received it yet. Does it really take this long?

FUNDS RETRIEVER ENGINEER

I should’ve known better. I’m an artist who spent years building my digital art and NFTs, earning real crypto that I reinvested into my work. Then, I found what seemed like the perfect NFT platform: "Low fees! High exposure! Exclusive perks!" And it ...

I can't cancel my service. Stuck on hold.

I signed up for a Telus contract today, but the agent forgot to mention the bundled cost of the Homeview security contract that I did not agree to. I now want to cancel the service, but I have been on hold for two hours getting transferred by multipl...

Alex4 by Just Moved In
  • 15 Views
  • 0 replies
  • 0 kudos

Resolved! Unwanted doorbell camera plan & billing issues

Let me count the ways. My bill in February was $575 for two defunct cameras that I sent back. Finally credited after I called them. 3rd camera sent, also not working. I phoned Telus (hours on hold again) to ask to scrap the plan I got when I had rene...

Jacsprat by Friendly Neighbour
  • 348 Views
  • 4 replies
  • 0 kudos

Port Forwarding being blocked - evidence

Ok guys, I am back with a new set of interesting problem. A while back, my TELUS NH-20A modem was rebooted remotely and I was moved into a CGNAT environment. It was not too bad except the following:1. Lost the ability to access my home network from o...

Dhawk2k by Friendly Neighbour
  • 17 Views
  • 0 replies
  • 0 kudos

Easy Roam US

If I already have the Canada/Us/Mexico plan, should I remove the US easy roam prior to going there?

TraceyR by Just Moved In
  • 3 Views
  • 0 replies
  • 0 kudos

Daily minimum 2 reboots of the router

We recently (2 months) moved from Shaw on the 3Gbp offer. We are experiencing lack of connectivity requiring daily reboots of the router (NH20A, firmware v1.18.02 build04, hwdr ver R01). We have a single booster (R03, software version 2.21.01 build03...

AMP9691 by Friendly Neighbour
  • 535 Views
  • 17 replies
  • 0 kudos

Reverse collections

Has anyone canceled tv service and returned equipment, but still had their account sent to a collection agency? Note, 3 Telus Representatives state my account was sent to collections because the equipment was not returned to Telus. (Canada Post track...

No 55" tv sent yet been 12 weeks and apps rnt work

I had telus installed feb 09th I'm a new customer and keep getting the runaround from this company I'm frustrated and ready to cancel my new service.. your apps haven't connected with the wifi 6 modem and also the my telus app hasn't connected to my ...

ajf1234 by Neighbour
  • 40 Views
  • 1 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

Optik TV Lifestyle Content Free Preview

TV lovers rejoice! We’re offering Optiv TV customers an exclusive free preview of premium lifestyle and entertainment channels until April 14. We’re treating you to some of the most popular channels: ...

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Streaming on TELUS - March 2025

Streaming on TELUS - March 2025 Hey everyone! Hope you're doing well and enjoying the new year! March is right around the corner, and another month means another new batch of great movies and shows to...

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Super Bowl LIX

Super Bowl LIX Another wild NFL season is in the books! The old adage for the NFL is 'any given Sunday' and that rang true this year...there were crazy upsets, injuries and wild storylines, and more d...

0 Comments

Streaming on TELUS - February 2025

Streaming on TELUS - February 2025 Hey everyone! Hope you're doing well and enjoying the new year! February is right around the corner, and another month means another new batch of great movies and sh...

1 Comments