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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

6,823 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

10,252 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

432 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,076 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,326 Posts

Latest forum discussions

Horrid Bitrate From Telus TV +

So, I am literally day 1 with Telus tv. I switched from old school 1080p60 Shaw boxs. It is insane how poor the bitrate is with Telus tv plus. I have 5 gig fiber with telus (and love it). I have their android boxes hard lined too. Yes, I have the rig...

AndrewP by Just Moved In
  • 10 Views
  • 0 replies
  • 0 kudos

Canceled channels

Telus is losing basically all the channels I watch (MTV, hgtv, cooking, bravo). This feels like a breach of contract since I agreed to these specific channels in packages. What are my options for leaving Telus? I have a contract and have a long time ...

1234561 by Neighbour
  • 11608 Views
  • 23 replies
  • 4 kudos

Internet "upgrade" potential scam?

Hi, I've been getting calls from "Fibre Support" for the past week or so, no voicemails sent, and finally picked up to ask what they wanted, they claim that I could get fibre for 65$ a month, and I got an email "confirming" what was discussed from te...

Outrageous bill after migration to Fibre

It took over a month and 14 customer reps + a technician to migrate to Fibre (in the process, they managed to disconnect my home phone for 3 weeks, too). I was ready to quit then, but I decided to give a chance after one customer rep seemed to have r...

KMNI by Neighbour
  • 10 Views
  • 0 replies
  • 0 kudos

Discovery Channel shows

I'd like to know when Telus will be providing the rest of the Discovery channel shows that disappeared January 1 2025. This watered down version (essentially Discovery.ca shows) is unacceptable. 80% of the shows I enjoyed on Discovery channel have di...

Complaint about Internet Service

We moved house end of July and brought our old modem along (as per Telus). Had some issues getting it up & running, but we did in the end. We started noticing that the internet would drop and lag. On 27th November, I call Tech Support and spend an ho...

EHerm by Just Moved In
  • 17 Views
  • 0 replies
  • 0 kudos

Websotre order support

Has anyone been able to get in touch with the webstore supervisor or manager. Ordering off the webstore has been the biggest hassle ever. there are problems with all aspects of my account. the mobile plan, the amount i pay monthly for the device, the...

mimico_4 by Neighbour
  • 1191 Views
  • 3 replies
  • 0 kudos
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Streaming on TELUS - December 2024

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Streaming on TELUS - November 2024

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