Welcome to the Neighbourhood

Share thoughts, ask questions, and get answers. All in one place.


cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
71.7K Members
674 Online
9,357 Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

5,759 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

9,627 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

410 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,901 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

2,980 Posts

Latest forum discussions

Send us a private message

When you get asked/told to send us a private message. @TELUS_Support At the top right hand of the page is an envelope. Click on that and you should be able to send us a private message. NOT easy Just click on the user name TELUS_Support and you will ...

inbox.png
Rocky3 by All-Star
  • 43 Views
  • 5 replies
  • 0 kudos

Resolved! [Megathread] TELUS Rewards

Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! From Winners and Uber gift cards, to brand new electr...

A-B by Community Manager
  • 88660 Views
  • 82 replies
  • 4 kudos

Optik TV

I am unable to see the Optik TV page on the computer website after logging in. It will show my Optik account number and the words something went wrong Try again later. This has been like this since September.The new webpage formating sucks BTW and wh...

Rocky3 by All-Star
  • 31 Views
  • 5 replies
  • 0 kudos

4G or NOTHING?

I live in the sticks with no other internet except my hot-spot, no low-speed data coverage and my contract says so many GB's worth of high speed data after which it's low-speed. The problem is that there is NO low-speed data service. This amounts to ...

Resolved! Re: Bring it back assessment inaccurate

*Warning: Beware of Telus Business Solutions Scam (Nov 2024)*After 34 years of loyalty, I'm severing ties with Telus due to a devastating experience.On Mr. John Paul from the Philippines, claiming to represent Telus Business Solutions, contacted me w...

disappointing customer support

I spoke to an agent today as I had paid more than intended on my bill, because the CC payment screen does not ask for any confirmation and autofills the payment amount. He assured me a reversal was not a problem. Because of an issue with my banking I...

knave1 by Just Moved In
  • 10 Views
  • 0 replies
  • 0 kudos

Account canceled

Hi Telus, I purchased Telus sim with phone before 15days, it was activated than and there and after 6-7hours they suspended my account. I tried reaching out to them and when I talked with them they told me to mail certain documents like my passport, ...

Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.

Friendliest neighbours

Latest from the Neighbourhood Blog

111th Grey Cup

111th Grey Cup The big game is almost here! On November 17, the 111th Grey Cup will be held at BC Place in Vancouver where the Toronto Argonauts and Winnipeg Blue Bombers will square off to be crowned...

0 Comments

Streaming on TELUS - November 2024

Streaming on TELUS - November 2024 Hey everyone! Hope you're doing well and enjoying the cooler weather! November is right around the corner, and we're getting closer to the holiday season! Another ne...

0 Comments

Happy Halloween!

Happy Halloween!   It's the scariest, most haunted time of the year! Halloween has arrived, and as we don our costumes and make room for the cascade of bite-sized candy headed our way...there's always...

0 Comments