Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
5,567 PostsLatest forum discussions
ERR_AGL_ACN_3545 - Login Failed
I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on hold for 2 hours for them to say I have to do this ...
New optik tv box slow sports streaming ?
Hey anyone with the new optik tv boxes notice that their sports stream is about 20-30 seconds behind people with the older optik boxes? Two of my friends have the older boxes and they text me that a team has scored 30 seconds before it happens on my ...
Originally ADT
This plug is hot/warm. Electrician thinks it is connected to the security system and needs to be replaced. I am afraid of fire hazard. How can I tell if it is the security system and is it safe to just unplug it?
Computer interconnectivity
All three computers on my wifi network connect to the Internet without problems, but most of the time they don't see each other on the network. I've had a systems expert dig through all the network settings, but nothing works for more than a few minu...
Crave offers French version to stream but not the English version?
I wanted to watch "Never Rarely Sometimes Always" and a search returns a French version on Crave but not the English version (unless you pay). I'm wondering if there is a licensening issue or something else going on? This is not the first time I've s...
Mobile Internet Problems - Vancouver area
For the last three days, myself and many others in the Vancouver are have been having problems with mobile data at specific times. From about 2:30 PM Pacific time until sometime after 6:00 PM, certain sites will not load at all and many other sites (...
No billing charged
My billing cycle is every 7th and I have never billed yet. I already called the agent on October 15th and they said maybe the system delay.It is never happened before and my due date is on end of month.What do I have to do if I am still not billed un...
ETA for data issues on mobile
Myself and friends with Telus Mobility have been having issues throughout Vancouver and Richmond for close to a week, pages loading slowly, not loading at all. Unable to perform internet banking ETC. This appears to be a known issue. Just looking for...
Cannot reach my smart hub from outside network
I have switched from a shaw cable modem to the Telus wireless smart hub service and cannot get peer to peer conectivity to my network/router. What I am attempting to do is to connect to internal services in my network for VPN, IP Cameras, SSH, Web Se...
HAYU
This is not acceptable. We all better get a credit for this awful service that we pay an arm & leg for. Telus doesn’t do anything, they’re the worst providers. We have no choice but to have to be with Telus because of our location but Rogers is in th...
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Streaming on TELUS - October 2024 Hey everyone! Hope you're doing well and enjoying the cooler weather! October is right around the corner (the summer went by too fast!) and that means another new bat...
NFL Kickoff 2024
NFL Kickoff 2024 It's the most wonderful time of the year! Alright, so not that one...I'm talking about the return of football! It's a great time and after another long offseason (aren't they all?) we...
Netflix on TELUS - September 2024
Netflix on TELUS - September 2024 Hey everyone! Hope you're doing well and enjoying the summer! September is right around the corner (the summer went by too fast!) and Netflix is kicking the new month...
OLN Channel Turndown
Hi Neighbours, Starting September 1, 2024, OLN will no longer be offered on Optik TV. The channel will be removed from your account and all theme packs. No action is required on your part. If you were...
