Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsMy iPhone won't work in USA I live in the USA. My son in Canada gifted me an Iphone 14 that previously used Tellus in Canada. I was able to set it up with T -mobile but it is not working. I have contacted both the genius bar at...Order cancellation My spouse recently received a winback offer from Koodo/TELUS. As part of that offer, the agent also extended a very attractive deal to move my number to TELUS, since I was in the market for a new pho...Cannot get any support from Telus to fix their mistake. I have wasted hours over the last week trying to resolve an issue that Telus caused by failing to link my accounts when I added a line. I was on the phone with the Telus rep (who was very helpful at...Disney+ Jittery/lag Hello. I have had Optik TV for over 2 years, with Telus Pure fibre 1gig internet. I use the newer style smaller cloud based TV box, connected via wifi. In the first 2 years I had optik TV I had Disn...Request to Waive Early Cancellation Fees – Non-Functional Security Service I am requesting cancellation of my TELUS Home Security service with a full waiver of early cancellation fees. TELUS has sent multiple emails stating that “the system was not armed”, yet no correc...TELUS Boost Wi-Fi 7 Buggy? I recently upgraded to PureFibre 3G and needed a couple of TELUS Boost Wi-Fi 7 in my setup. The goal of the secondary Boost 7 is to replace my old Netgear router, which created a secondary Wifi netw...Stream+ subscription double charge I subscribed to stream + via EPP back in November. First day on November 6th, I was charged twice. I called in, and the agent provided credit towards my cellphone bill (which is with EPP as well). ...Optik TV freezing and pixelating What’s with all the freezing and pixelating lately on Optik TV? Complaint Regarding Ads Added to Included Stingray Music Service I am writing to formally complain about the recent change to the Stingray Music service that is included with my TELUS Internet and TV subscription. Stingray Music has long been advertised by TELUS ...Made my first payment to the wrong account which is now deactivated As the title says I recently started and account for my wife and made the first payment fairly quickly when I got the bill. I signed into My Telus account and saw the bill was still outstanding, it t...
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