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9,019 Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

5,550 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

9,097 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

376 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,759 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

2,769 Posts

Latest forum discussions

Resolved! How do I order a replacement door/window sensor?

I just had my side door replaced by a contractor. Unfortunately, the door sensor went to the dump with the door. How can I order a replacement, and can I install it myself? TIA#SmartHomeSecurity@TELUS_Support

Account won’t load, via App or Web page

I already have a service ticket started on this issue, however still not able to access my account I’m just wondering if anyone else or a more experienced Telus person has had this issue and how it was resolved. It has been since October 07, that sup...

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DJR by Friendly Neighbour
  • 37 Views
  • 2 replies
  • 0 kudos

Useless Billing email

Does anyone else receive the useless billing notice shown below?-------------------------------------------------------Your home services e.Bill is ready.Hi ,Here are your bill details at a glance:Bill month:Account number:Total due, if received by ,...

couttsj by Helpful Neighbour
  • 168 Views
  • 6 replies
  • 0 kudos

wifi calling not working?

Suddenly today wifi calling stopped working. I've done all the typical troubleshooting options. is there an outage occurring? When can I expect it to be back up? telus service is almost non-existent where i live, so i rely on the wifi calling capabil...

mattf1 by Neighbour
  • 529 Views
  • 15 replies
  • 0 kudos

120hz and VIP5662W - is it possible?

I just bought a hisense u8n, it's supposed to have 144z refresh rate. All i want is to be able to watch sportsnet hockey 4k @120hz. I am only getting 3840x2160 at 60hz on my optik box (VIP5662W) The only setting on the optik box that I can change is ...

jimmyz by Just Moved In
  • 54 Views
  • 2 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

Streaming on TELUS - October 2024

Streaming on TELUS - October 2024 Hey everyone! Hope you're doing well and enjoying the cooler weather! October is right around the corner (the summer went by too fast!) and that means another new bat...

0 Comments

NFL Kickoff 2024

NFL Kickoff 2024 It's the most wonderful time of the year! Alright, so not that one...I'm talking about the return of football! It's a great time and after another long offseason (aren't they all?) we...

2 Comments

Netflix on TELUS - September 2024

Netflix on TELUS - September 2024 Hey everyone! Hope you're doing well and enjoying the summer! September is right around the corner (the summer went by too fast!) and Netflix is kicking the new month...

0 Comments

OLN Channel Turndown

Hi Neighbours, Starting September 1, 2024, OLN will no longer be offered on Optik TV. The channel will be removed from your account and all theme packs. No action is required on your part. If you were...

1 Comments