Forum Discussion
Solved
how do you stop the beeping from the alarm
it says on panel low battery. I have turned off all the volume. The webpage says to call in. I have to leave the house and when I return it will be after customer service closes. My kids are going crazy like me with the beeping. Help please URGENTLY
losingitquick A new battery would need to be ordered but it's not something that can be arranged over community, unfortunately.
Do the muting options (through the panel) help at all? Here's a guide that covers a few different panels.Thank for that but my panel is a Qolsys IQ. Turning off the volume and removing chimes did not work. The sound was coming from the fire alarm. I initially had my home security with ADT and now it was bought over by Telus. When I was with ADT, I was told to never touch the fire alarm. I touched it once and received a call within 1 minute saying my fire alarm is going off at ADT central. So I waited 1.5 hours on the phone to find out I can remove the fire alarm. I was told that I need to replace the battery with 3888 which is a small round battery. I opened up the fire alarm and it was 3 triple A batteries. 🤔 Website not very helpful with this.
I have the same problem. Intermittent Beep from the fire alarm, which does not go away with new batteries. How do I stop the beeping? Control panel is Olsys IQPanel4.
Hi Andrew - although your issue is different from what was originally posted, please contact our technical support team at 1-855-255-8828 so our team can take a look your smoke detector
6 Replies
I have the same problem. Intermittent Beep from the fire alarm, which does not go away with new batteries. How do I stop the beeping? Control panel is Olsys IQPanel4.
- Do not use rechargeable batteries. The beeping should stop with standard batteries.
El-EricCommunity Manager
Hi Andrew - although your issue is different from what was originally posted, please contact our technical support team at 1-855-255-8828 so our team can take a look your smoke detector
Thank for that but my panel is a Qolsys IQ. Turning off the volume and removing chimes did not work. The sound was coming from the fire alarm. I initially had my home security with ADT and now it was bought over by Telus. When I was with ADT, I was told to never touch the fire alarm. I touched it once and received a call within 1 minute saying my fire alarm is going off at ADT central. So I waited 1.5 hours on the phone to find out I can remove the fire alarm. I was told that I need to replace the battery with 3888 which is a small round battery. I opened up the fire alarm and it was 3 triple A batteries. 🤔 Website not very helpful with this.
- dru
Totally my bad for leaving out that panel.
Were you able to replace the 3 batteries? If so, did that stop the beeping?
- dru
losingitquick A new battery would need to be ordered but it's not something that can be arranged over community, unfortunately.
Do the muting options (through the panel) help at all? Here's a guide that covers a few different panels.
