Forum Discussion
Can’t get thru to security
Received a vm from 1855 844 8435 about a monitoring incident at my house along with an incident no. Message says they are looking for a team member but I just sit on hold. Gave up about 20 mins....
In addition to the above, I have an “incident number” which I am suppose to refer to if I can thru on 1855 844 8435. So far, no luck -they are still looking for that team member. This whole mess started as soon as Telus ported my home number from Shaw/Rogers.
TELUS_SupportOfficial Support Team
Hey Cathop as frustrating as being on hold is, please remain on the line as you lose your spot when you hang up
