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Jfossey1's avatar
Jfossey1
Neighbour
2 years ago

Alert on panel

My home alarm system control panel is displaying an alert Needs attention. Pressing the button shows Smart devices > Repeater malfunction. What does that mean and how do I get rid of the alert? The system works properly, by the way.

1 Reply

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    There are can be a number of causes for why that particular sensor is malfunctioning including: the signal, distance to the panel, objects blocking the frequency transmission between the sensor and the panel, or a drained battery. Give our SmartHome team a call at their direct number: 1-855-255-8828 and they'll be able to see it from their end and troubleshoot.