Forum Discussion
richnew
2 years agoNeighbour
You are not authorized to call this number
I have a long-distance plan on my landline phone. Recently , I have gotten the message in the title of this post when I try to call certain numbers in the US. These are numbers that I have called bef...
richnew
2 years agoNeighbour
I am not sure how to send a private message. I did try all three steps and I still get the same message when I try to call those numbers. I have Koodo for my cell service and I am able to call from that phone, but I don’t have a long distance plan on it so I don’t use myself for long-distance calls. That’s why I continue to use my landline. I’m happy to send some of the numbers that I can’t reach, but I don’t want to put it here if it’s going to be public. Thanks very much
TELUS_Support
Official Support Team
2 years agoAt the top right hand of the page is an envelope. Click on that and you should be able to send us a private message.