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edmiidz's avatar
edmiidz
Organizer
5 years ago
Solved

Why doesn't Audio work on my VIP5662W PVR?

I have tried rebooting PVR several times with no luck, including leaving the power off for several minutes.  I don't have any other PVRs to test, but my fire stick and Chromecast work fine in all of ...
  • PhilH's avatar
    PhilH
    5 years ago

    I have had the same issue yesterday.

    Called Telus Tech...on hold for over 40min. Finally got a Tech who Updated the firmware, & also i=on the Router (I think).

    Well after that All seemed good.

    But this morning I have the same problem, but I noticed that the PVR is recording a show & the only channel that doesn't freeze or pictulae is that channel is recording.

    I am waiting for the show to finish recording & will then check for freezing channels, then put in record mode again to verify...the another long call to Telus.....more to come.

Nighthawk's avatar
Nighthawk
Icon for Community Power User rankCommunity Power User
5 years ago

In my case it was not the wiring but a network switch connected to it.

PhilH's avatar
PhilH
Neighbour
5 years ago

OK, Update:

Tech came this morning, but prior to his coming I found that the PVR was working as it should. Tried testing, 2 channels in record mode & then trying other channels, everything working as it should!

The only thing the tech found was 1 of my 4 receivers was not registered & he fixed that.

 

Another tech thing that is an unknown.

 

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