Forum Discussion

jrdberry's avatar
jrdberry
Neighbour
2 years ago

Website Login Issues

Just wanted to bring this to the attention of Telus. I have been getting this error message for months when trying to login to my account from the website. Other may have had this issue to.   After...
jrdberry's avatar
jrdberry
Neighbour
2 years ago

I meant to say the next page that pops up is blank with the listed error information. Typos in original statement.

Thanks!

El-Eric's avatar
El-Eric
Icon for Community Manager rankCommunity Manager
2 years ago

Thanks jrdberry - does this issue happen on all web browsers, or just one?

  • sling1974's avatar
    sling1974
    Neighbour
    2 years ago

    Hello TELUS,

    I am also getting the exact same error.

    I have tried from Chrome Version 124.0.6367.119 and Firefox 125.0.3.

     

    • A-B's avatar
      A-B
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Gotcha. If different browsers or clearing your cache doesn't do the trick, you can reach out to our team at 1-888-811-2323 so they can investigate further.

      • jrdberry's avatar
        jrdberry
        Neighbour
        2 years ago

        Clearing the cache does nothing to fix this issue.

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