Forum Discussion
Dalyha
1 year agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
- 1 year ago
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
oshow1
1 year agoNeighbour
I'm missing $300-$400 worth of points, this is ridiculous. I have been saving them for years and this is the first time I have logged into use them. I have been a loyal Telus customer for probably 30 years. Force everyone to paperless billing and prepayments and then scamming everyone loyal like this is unacceptable. Give me my points back or give me a credit
Quaale
1 year agoFriendly Neighbour
I totally agree I was saving the up and I was on my account at the beginning of January there wasn't even a note on my point account page it's like they where hoping people wouldnt notice